FAQ
How do I know if I have
out-of-network benefits?
You may have out-of-network benefits if you have private health insurance (not Medicare or Medicaid), especially with PPO (preferred provider organization) and POS (point of service) insurance plans. There are a few ways to verify whether or not you have out-of-network benefits.
1. Summary of Benefits: look at your Summary of Benefits document from your insurer. You may have a physical copy of this or you may be able to log in to a patient portal on your health insurer's website to view your insurance plan details.
2. Call your insurance company: there is usually a phone number for "member services" or something similar on the back of your insurance card.
3. Thrizer: you can use Thrizer to verify your out-of-network benefits AND to submit superbills. You can create an account at www.thrizer.com and then enter your insurance information. Thrizer will either tell you instantly if you have out-of-network benefits (as well as your co-pay/co-insurance and deductible, if applicable) or they may require 24 hours to check your benefits manually.
What is Polyvagal Theory?
Polyvagal Theory is sometimes called "The Science of Feeling Safe." Developed by world-renowned researcher, Dr. Stephen Porges, Polyvagal Theory focuses on what is happening in the body and the nervous system, and explains how our sense of safety, danger or life-threat can impact our behavior.
Understanding Polyvagal Theory gives us a scientific framework that can be
applied through physiological, or “bottom-up” therapies (such as the Safe and Sound Protocol, or SSP, also designed by Dr. Porges), to help change and
improve how we feel, think and connect with others.
Here is a brief video from the Polyvagal Institute that is a fantastic summary:
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What is the Safe and Sound Protocol?
The Safe and Sound Protocol (SSP) is an evidence-based listening therapy
designed to improve behavioral state regulation and social engagement behaviors through specially filtered music. It can also reduce sound sensitivities and improve auditory processing.
As a practical application of Polyvagal Theory, the SSP acts as a non-invasive,
acoustic vagal nerve stimulator, helping to retune the nervous system to better
support connection, collaboration and resilience.
The SSP involves 5 hours of listening to specially filtered music through headphones alongside a provider in person or remotely. Suitable for children and adults, the SSP has demonstrated benefits for individuals with trauma, anxiety, sensory processing differences and more.
